Berger Transportation Solutions

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Frequently Asked Questions

What Our Customers Say

Chandler Exhibits, Inc. would like to take this opportunity to thank Berger for the exceptional assistance we have received this past year. Everything has been done in a timely manner with great effort to fulfill our needs. We appreciated your consideration in all projects especially the Home Depot stores shipping out on a daily basis. Ray Lassi has been extremely helpful with providing quotes and making sure everything is on track. This is very helpful and avoids projects from slipping through the cracks. We also were very impressed with a driver by the name of Darryl who transferred everthing to the Minneapolis Home and Garden Show. He went over and beyond to help unload and help set the exhibit up. Because of him we were able to meet our deadline. We would also like to thank you for your concern for our company and communicating with us on a regular basis to make sure everything is running smoothly. Thanks again for the great work Berger! We greatly appreicate it. Sincerely, Blaine Peterson Production Manager

GOALS

Provide our customers with a reliable, cost-competitive and professional transportation program.

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Be an active partner, to assist our clients, and add value to their service or product.

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Continously seek improvements in our operating methods to reduce client transportation cost and enhance customer service.

How do I track my shipment
Can I get a quote online
Can I get full replacement insurance
Do you have a location in my city
How can I get a discount
What areas of the country do you service
Do you go to Mexico
Do you go to Canada
Do you do tradeshows
Will you deliver to a residence
Do you have references
Who do I call when I am ready
Do you do light assembly
How, where, when do I pay
Will my shipment stay on the truck
What kind of trailers do you have
Do you service LTL shipments
Do you service truckload shipments
Do you provide expedited service
Do you pad wrap products
Do I need to crate my shipment
Can I get time specific pick up and delivery
Is there a fuel surcharge

How do I track my shipment?
There are two ways to track your shipment. Online shipment tracking is available on our website. Your customer coordinator will also assist you in tracking your shipment.

Can I get a quote online?
You may fill out a Quote Request form on our website and you will be contacted by Berger Transportation Solutions.

Can I get full replacement insurance?
Yes, depending on the value of the shipment, an addition charge may be added.

Do you have a location in my city?
With 16 locations nationwide and partnerships with

How can I get a discount?
Shipping volume is the best way to receive a discount, however shipments can receive discounts under certain circumstances.

What areas of the country do you service?
We cover the entire United States.

Do you go to Mexico?
Yes, we go into Mexico.

Do you go to Canada?
Yes, we go into Canada.

Do you do tradeshows?
Yes, for more information go to our Tradeshows page.

Will you deliver to a residence?
Yes.

Do you have references?
References are available upon request and can be selected by volume or commodity.

Who do I call when I am ready?
Berger Transportation Solutions Customer Service Center can be reached at 877-218-7357. To find a representative nearest you, visit our Find A Rep Near You page.

Do you do light assembly?
Yes.

How, where, when do I pay?
Berger Transportation Solutions provides

Will my shipment stay on the truck?
In most cases the size of the shipment will dictate transloading. Large shipments will almost always stay on the truck unless there is a need for short or long term storage. Smaller LTL shipments will be determined by customer's needs in pick-up and delivery times.

What type of trailers do you have?
Flatbed, flatfloor, air-ride, climate control, and 53 foot trailers.

Do you service LTL shipments?
Yes

Do you service truckload shipments?
Yes

Do you provide expedited service?
Yes, for more information on this service visit our Expedited Service page.

Do you pad wrap products?
Yes

Do I need to crate my shipment?
No

Can I get time specific pick up and delivery?
Yes, your Customer Service representative will work with you to ensure we work with your schedule.

Is there a fuel surcharge?
Yes.